Bb 11 Terms & Conditions — Read Before You Play

1 General Terms & Conditions

Bb 11 (formerly known as bundles, now operating as bb 11) is an online betting and entertainment platform based in Bangladesh. These Terms & Conditions constitute a legally binding agreement between bb 11 and its members. By accessing the platform or creating an account, you voluntarily agree to these Terms & Conditions.

Bb 11 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes will be taken as your acceptance of the updated terms. We recommend visiting this page regularly.

Bb 11 services are strictly for personal and recreational use only. Placing bets on behalf of third parties or for any commercial purpose is strictly prohibited.

2 Account Registration & Eligibility

To open an account on bb 11, the following eligibility requirements must be met. If an account is opened by someone who does not meet these requirements, bb 11 reserves the right to close that account and withhold any deposited funds.

Core Registration Requirements

• Applicants must be at least 18 years of age — accounts will not be issued to anyone below this age
• Each individual may only open one account — multiple accounts from the same IP address or device are strictly prohibited
• All information provided at registration must be accurate, complete, and up to date
• Keeping your account password confidential is your responsibility — we strongly advise against sharing it with anyone
• Accounts may not be transferred or sold to another person
• During verification, bb 11 may request a national ID card or other government-issued documents

Bb 11 reserves the right to verify a member's identity at any time to ensure account security. Failure to complete verification may result in the account being temporarily or permanently suspended.

3 Deposit & Withdrawal Policy

All financial transactions on bb 11 are fully secure and encrypted. Deposit and withdraw your winnings with ease via bKash, Nagad, and Rocket.

Deposit Policy

• The minimum deposit limit is set by bb 11 and may be changed at any time
• Deposits are typically credited to your account within a few minutes
• Only use payment accounts registered in your own name
• Deposits made using a third party's payment account are not accepted

Withdrawal Rules

• Withdrawals are typically processed within 15 minutes to 24 hours
• Identity verification must be completed before any withdrawal can be processed
• The deposit account and withdrawal account must be the same
• bb 11 may place a hold on withdrawals in cases of suspicious activity
• Wagering requirements must be met before bonus funds can be withdrawn

4 Betting Rules

The following rules must be strictly followed when betting on bb 11. The bb 11 betting system is fully transparent and impartial — there is no room for manipulation.

• Once a bet is confirmed, it cannot be cancelled or amended unless bb 11 voids it under special circumstances
• Odds are subject to change at any time — the odds at the moment of bet confirmation are the ones that apply
• If a match is abandoned or postponed, bet outcomes will be settled in accordance with bb 11's designated rules
• If a bet is accepted at incorrect odds due to a technical error, bb 11 reserves the right to void that bet
• Parlay or combo bets let you combine multiple bets in one — but a single loss will forfeit the entire bet
• Odds change rapidly in live betting — review carefully before confirming

In the event of any technical error or abnormal outcome within bb 11's betting system, bb 11's decision shall be considered final.

5 Bonus & Promotions Policy

Bb 11 regularly offers a variety of bonuses and promotions. To take advantage of these offers, certain conditions must be met. Misuse of bonuses may lead to serious consequences.

General Bonus Terms

• Each bonus has its own wagering requirements — please read the terms before accepting any bonus
• The welcome bonus is for new members only — applicable on the first deposit
• Bonus funds cannot be withdrawn directly — they must first be wagered a specified number of times
• Attempting to claim bonuses through multiple accounts will result in all accounts being permanently banned
• Any unused bonuses will be automatically forfeited once the promotion period expires
• bb 11 reserves the right to modify or discontinue any promotion at any time

6 Prohibited Activities

Bb 11 is committed to maintaining a fair and transparent betting environment. The following activities are strictly prohibited and will result in serious action if detected.

• Creating or operating more than one account under the same identity
• Match fixing, placing bets using insider information, or engaging in any related activities
• Using hacks, bots, or automated systems to place bets on bb 11's software
• Placing bets using another person's account or betting on behalf of a third party
• Placing bets in a deliberate attempt to exploit the bonus system (arbitrage betting)
• Using bb 11 for money laundering or illegal financial transactions
• Transmitting viruses or malicious code to bb 11's systems
• Attempting to steal account information or defraud other members

If bb 11 finds evidence of involvement in any of the prohibited activities listed above, the relevant account will be immediately closed and deposited funds may be forfeited. Authorities will be notified if necessary.

7 Responsible Betting

Responsible Betting is bb 11's top priority. We want our members to treat betting as a form of entertainment — not a solution to financial problems. bb 11 offers a range of responsible betting tools to help you stay in control.

• Set a deposit limit — define your daily, weekly, or monthly spending cap
• Betting Limits — set your own maximum stake per bet
• Self-Exclusion — block yourself from the platform for a set period of time
• Cooling Period — Take a break for anywhere from 24 hours to 30 days
• View your betting history — analyse your own betting patterns

8 Dispute Resolution

Any dispute between bb 11 and a member will first be addressed through mutual discussion. Please submit your complaint via Customer Support — we are committed to resolving all issues promptly and fairly.

• Complaints must be submitted within 72 hours of the incident — delays make investigation significantly harder
• In disputes concerning bet outcomes, bb 11's logs and records shall serve as the final and definitive evidence
• bb 11 will consider reasonable compensation for issues arising from technical errors
• bb 11's decision is final and binding in all disputes

9 Account Closure & Termination

Members may close their account at any time by contacting Customer Support. Please ensure all funds are withdrawn before the account is closed.

Bb 11 may unilaterally close an account under the following circumstances:

• In the event of any breach of these Terms & Conditions
• Failure to complete identity verification or providing false information
• If an account remains inactive for an extended period (more than 12 months)
• If closure is required for legal or regulatory reasons

10 Policy on Changes to Terms & Conditions

Bb 11 reserves the right to amend, update, or revise these Terms & Conditions at any time. Members will be notified of significant changes via email or in-platform notifications.

Continued use of bb 11 after any changes have been made will be deemed acceptance of the updated terms. We recommend checking this page regularly and noting the date of the latest update.